Privacy Policy
Privacy Policy
Overview: This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on the Soyo Matcha website.
Personal Information We Collect: When you visit the site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. The "log files" track actions occurring on the site and collect data such as your IP address, browser type, Internet service provider, referral/exit pages, and timestamps. "Web beacons," "tags," and "pixels" are electronic files used to record information about how you navigate the site.
Furthermore, when you make a purchase or attempt to make a purchase through the site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
"When we talk about 'Personal Information' in this Privacy Policy, we are referring to both Device Information and Order Information."
How We Use Your Personal Information: We use the Order Information we collect generally to fulfill all orders placed through the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Review our orders for potential risks or fraud; and When it aligns with the preferences you have shared with us, provide you with information or advertisements related to our products or services.
We use the Device Information that we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics on how our customers navigate and interact with the site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information: We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store — you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site — you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or any other legal request for information we receive, or to otherwise protect our rights.
Behavioral Advertising: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can disable targeted advertising by :
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymousBING - https://advertise.bingads.microsoft.com/fr-fr/resources/policies/personalized-ads
Furthermore, you can disable some of these services by visiting the Digital Advertising Alliance's opt-out portal at the following address: http://optout.aboutads.info/.
Do Not Track: Please note that we do not alter our data collection and usage practices on our site when we see a Do Not Track signal from your browser.
Your Rights: If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
Furthermore, if you are a European resident, we note that we process your information in order to fulfill the contracts we may have with you (for example, if you place an order through the site), or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention: When you place an order through the site, we will keep your Order Information for our records, unless and until you request us to delete this information.
Changes: We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Website Developer:
The site was developed by Shopify International Ltd. located at 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32 Ireland.
Contact us: For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at soyomatchacontact@gmail.com.