Terms of Service

This website is operated by Soyo Matcha.

Throughout the site, the terms "we", "our", and "us" refer to Soyo Matcha. Soyo Matcha provides this website, including all information, tools, and services available on this site for you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "Terms"), including the additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not accept all the terms and conditions of this agreement, then you may not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current store will also be subject to the Terms of Use. You can review the most recent version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

SECTION 1 - CONDITIONS OF THE ONLINE STORE: By accepting these Terms and Conditions of Use, you declare that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and that you have given us your consent to allow your dependent minors to use this site. You may not use our products for illegal or unauthorized purposes nor, in using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws). You must not transmit worms, viruses, or any destructive code. A breach or violation of any of the Terms will result in the immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS: We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (except for credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION: We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is necessarily not current and is provided solely for your reference. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS OF THE SERVICE AND PRICES: The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable): Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear in-store. We cannot guarantee that the display of colors on your computer screen will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION: We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, dealers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. For more details, please see our Return Policy.

SECTION 7 - OPTIONAL TOOLS: We may provide you with access to third-party tools over which we neither monitor nor have any control or contribution. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranty, representation, or condition of any kind and without any endorsement. We will have no liability whatsoever arising from or related to your use of optional third-party tools. Any use by you of optional tools offered by the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and agree to the terms under which the tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features via the website (including, the release of new tools and resources). These new features and/or services will also be subject to these Terms of Use.

SECTION 8 - THIRD-PARTY LINKS: Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not guarantee and will have no liability for any material or website.

SECTION 9 : We place great importance on your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional texts, including requests for feedback from us. Acceptance data and consent for text messaging will not be shared with third parties, except for messaging partners, for the purpose of enabling and operating our text messaging program.

The acceptance data and consent for text messaging will not be shared with third parties, except for messaging partners, for the purpose of activating and operating our text messaging program.

Our website uses cookies to keep track of the items you have added to your shopping cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.